Built for HVAC contractors

Never miss another service call.

HelloDesk picks up every call 24/7, texts back anyone you can't get to within seconds, and books the appointment straight into your calendar — while you're in an attic, on a rooftop unit, or elbow-deep in a condenser.

Our demo line answers 24/7. Try to stump it.

$500 setup · $497/mo · No long-term contract

After-hours callAnswered, details texted to you.

The leak in your business

You're not losing work because of your work. You're losing it because nobody picked up.

You're upside down in an attic, or wrist-deep in a condenser, or it's Sunday night and the phone is on the kitchen counter. It rings four times and goes quiet. By the time you call back, they've already booked the other company in town.

No message.

A homeowner who hits voicemail usually just dials the next HVAC company on the list.

They don't leave a message. They hire whoever answers.

First to answer.

The company that picks up the phone is the one who gets the job.

A callback an hour later is a callback to someone who already booked.

Every ring.

A missed no-cool call is a service ticket you never see.

One a week adds up to real money over a season.

Run your own numbers

What are the missed calls actually costing you?

Move the three sliders. This is the work that rang out and went to whoever picked up instead.

5 calls
050
$450
10010000
30%
590

Estimated revenue lost

$2,923/mo

$35,076/yr

At these numbers, the calls that ring out are quietly handing a new truck's worth of revenue to your competitors every year.

Stop the leak

How it works

Live in a week. Nothing to learn, nothing to install.

01

We learn your business

A 30-minute call. Your service area, your hours, your diagnostic and after-hours rates, the equipment you install, the work you don't take. We write it all down so it answers like your best dispatcher.

02

We set it up in a week

You keep your number — we just forward the calls it can't catch, or hand over every line. Nothing to install, no new hardware, nothing for your team to learn.

03

It answers and books for you

Calls get picked up day or night, missed ones get a text back in seconds, and booked appointments land on your calendar. You get a short summary after every call.

Your team keeps working. The phone keeps getting answered.

What it does

Five things, done properly.

No dashboards to learn. No new software for your team. It does the phone work so you can do the real work.

Every call answered, 24/7

Nights, weekends, the middle of a July heat wave or a January cold snap. It picks up on the first ring and talks to homeowners like a dispatcher who's been in HVAC for years.

Missed calls texted back in seconds

If a call does slip through, the caller gets a text before they can dial your competitor — and the conversation keeps going from there.

New leads followed up

Quotes that went quiet get a nudge. Web forms get answered. Nobody in your pipeline sits waiting to hear back from you.

Appointments booked into your calendar

It checks your real availability and puts the appointment on the calendar you already use. No double bookings, no callbacks to confirm.

Call summaries on your phone

Who called, what they need, what it's worth, what got booked. A short text after every call, so you're never guessing.

Want to hear it handle your kind of call?

Book a 15-min demo

Pricing

One price. No surprises. Cancel whenever.

Flat monthly

$497/mo

Plus a one-time $500 setup to learn your business and get you live.

Month to month · No long-term contract

Book a 15-min demo

Live in a week. Cancel in a month.

What's in it

  • Every call answered 24/7, including nights and weekends
  • Missed-call text-back in seconds
  • New lead follow-up until they book or say no
  • Appointments booked into your calendar
  • A short call summary texted to you after every call
  • Changes to what it says and books, whenever you need them

And what isn't

  • Per-call fees
  • Long-term contract
  • Setup on your end

Questions

The things HVAC owners ask us first.

Still not sure? Ask on the demo — dean@usehellodesk.com

Don't take our word for it

Call our demo line right now and hear exactly what your customers would hear.

Book a demo

Fifteen minutes. Then decide.

We'll look at the calls you're missing, show you exactly how it would answer your phone, and tell you what it would cost. No pitch deck.

Residential and commercial HVAC contractors

  • 15 minutes, on the phone, with the person who builds it
  • Call the demo line yourself and hear it answer
  • A straight answer on whether it fits your shop

Would rather just email?

dean@usehellodesk.com

15 minutes on the phone. No slide deck, no pressure. If it's not a fit for your shop, we'll say so.

Book a demo